Website Privacy Policy

THIS PRIVACY POLICY WAS LAST MODIFIED ON MARCH 27, 2025.

Introduction and Background

This Privacy Policy describes how HumanGood (“HumanGood”, “we”, “us” or “our”) collects, uses, stores, and discloses your information when: (1) you access and/or use our website at www.humangood.org and any other digital property where this Privacy Policy is posted (“Websites”); (2) you engage with our services (“Services”); (3) you communicate with us in any manner (“Communications”); or (4) we interact with third parties. This Privacy Policy does not address our collection of personal health information covered under HIPAA. To learn more, please see our HIPAA Privacy Notice.

What Type of Information Do We Collect?

Depending on how you interact with our Websites, Services, communicate with us, or how we engage with third parties, we may collect the following pieces of your information:

Basic Identifying Information. Information about you or those you are contacting us about, such as full name, postal address, e-mail address, State bar number, phone number, account name, password, other similar identifiers.
Device Identifier and other Unique Identifiers. Information such as your device identifier, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, and other unique identifiers.
Internet or Other Network Activity. Information such as your browsing or search history, and other information regarding your interactions with our websites, emails, and advertisements.
Geolocation Data. Information that permits us to determine your location so that we can determine the best Services for you.
Commercial Information. Information such as the nature of the Services you’ve engaged with.
Demographic Information. Information that you provide to us about yourself or others, such as age and gender.
Audio Information. Information such as recordings of your voice when we record our customer service calls.
Inferences. We may draw inferences about you based on the information we collect.

How do we collect your information?

Directly from you and others. We collect information directly from you or about you from others when you or others enter your information on our Websites, engage with our Communications, engage with the chat function on our Websites, take a survey or a poll, or sign-up to receive emails, text messages, or other Communications from us.
Automatically Using Online Technologies. When you visit our websites, we or other third parties may automatically collect certain information about you using online tracking technologies such as cookies, pixels, web beacons, software developer kids, and related technologies. For more information, see Cookies and Similar Online Tracking Technologies below.
From Third Parties. We collect information from third parties, such as data analytics providers, marketing or advertising providers, fraud prevention service providers, and other related vendors that provide us with services.

Cookies and Related Online Tracking Technologies

We and our third-party partners use cookies, pixels, web beacons, software development kits, and other similar online tracking technologies to gather information about you when you use our websites and engage with our Communications. Some of the online tracking technologies are used to maintain the security of our websites, manage your account, prevent crashes, fix bugs, save your preferences, assist with basic Website functions, advertising, analytics, and other performance functions. We may also deploy these technologies when you watch videos on our websites.

How do we use your information?

We use your information to:

Provide our Websites and Services to You. We use your information to provide our Websites and Services to you, including to facilitate your access and use of our websites and to perform other related business functions.
Conduct Marketing and Promotions. We use your information to market our Services to you.
Communicate with You. We use your information to engage in Communications with you, such as to respond to your requests, inquiries, issues, feedback, and to provide customer service.
Market and Advertise. We use your information for marketing and advertising purposes, including sending marketing, advertising, and promotional communications to you by email, text message, or postal mail. We also use your information to show you advertisements.
Conduct Analytics and Personalization. We use your information to conduct research and analytics, including to improve our websites. We also use your information to understand your interaction with our websites, advertisements, services, and our communications with you. We also use your information to personalize your experience, to save you time when you visit our websites, and to better understand your needs, and to provide personalized recommendations for our services.
Security and Fraud Prevention. We use your information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions. We also use your information to enforce our terms and procedures, prevent against security incidents, and prevent the harm to other users of our services.
Legal Obligations. We use your information to comply with our legal and regulatory obligations, to establish and exercise our rights, and to defend against legal claims.
Business Functions. We use your information to support our core business functions, including to maintain records related to business management, loss prevent, collecting amounts owed, and identifying and repairing errors or problems in the Websites.

How Do We Disclose Your Information?

We may disclose or share your information:

With your Consent. We may disclose or share your information with your consent, which may be obtained in writing; online, through “click-through” agreements; when you accept the terms of use on our websites; orally, either in person or on the phone; or by other means.
In a Business Transfer. We may disclose or share your information as part of a corporate business transaction, such as a merger or acquisition, joint venture, corporate reorganization, financing, or sale of company assets, or in the unlikely event of insolvency, bankruptcy, or receivership, in which such information could be transferred to third parties as a business asset in the transaction.
To Non-Affiliated Third Parties. We may disclose or share your information with certain non-affiliated third parties to facilitate your access and use of our Websites, and to provide us with certain business functions, including but not limited to sharing your information with service providers, internet service providers, advertising networks, data analytics providers, governmental entities, operating systems and platforms, social medial networks, and service providers who provide us a service (e.g., customer service, auditing, marketing, debugging to identify and repair errors that impair existing intended functionality on our Websites, and/or protecting against malicious, deceptive, fraudulent, or illegal activity).
For Legal Process and Protection. We may disclose or share your information to satisfy any law, regulation, legal process, governmental request, or where we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (1) enforce or apply our agreements; (2) protect our interests, property, or safety of others; (3) in connection with claims, disputes, or litigation; and (4) to protect our Websites.

How Do We Protect Your Information?

Although no system can guarantee the complete security of your information, we take all commercially reasonable steps to ensure your information is protected in alignment with all applicable laws and regulations, as appropriate to the sensitivity of your information.

How Long Do We Keep Your Information?

We keep your information for as long as is necessary in accordance with the purpose for which it was collected, our business needs, and our legal and regulatory obligations. If we dispose of your information, we will do so in a way that is secure and appropriate to nature of the information subject to disposal.

Links To Third Party Sites

Your Rights And Choices

The following is information about how to opt out of receiving certain communications from, depending on means of delivery:

E-mails. You can opt-out of receiving promotional emails from us at any time by following the instructions as provided in emails to click on the unsubscribe link or emailing us at the email address set out in the Contact Us section below with the word UNSUBSCRIBE in the subject field of the email. Please note that you cannot opt-out of non-promotional emails, such as those about your account, transactions, servicing, or our ongoing business relations.
Phone & SMS Text Messaging. You can opt-out of receiving text messages or calls to your phone number at any time by (i) for text messages, texting “STOP” in response to any text message you receive from us or contacting us as set out in the Contact Us section below and specifying you want to opt-out of text messages; and (ii) for calls, requesting opt-out during any call you receive from us or contacting us as set out in the Contact Us section below and specifying you want to opt-out of calls.

Analytics

Google provides tools to allow you to opt out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/.

Cookies And Tracking Technologies

The following disclosures relate to your rights and choices in connection with cookies and other tracking technologies:

Do Not Track. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. We do not currently monitor or take action with respect to “Do Not Track” signals. For more information on “Do Not Track,” visit http://www.allaboutdnt.com.
Cookies and Pixels. Most browsers accept cookies by default. You can instruct your browser, by changing its settings, to decline or delete cookies. If you use multiple browsers on your device, you will need to instruct each browser separately. Your ability to limit cookies is subject to your browser settings and limitations.

Please be aware that if you disable or remove tracking technologies some parts of the Service may not function correctly.

Children

Our Websites and Services are not intended for children under the age of 13. This includes any links to other websites that we provide for our convenience. We don’t knowingly collect the information of children under 13 for any reason.

Changes To Our Privacy Policy

We may change this Policy from time to time. Any and all changes will be reflected on this page, and where appropriate provided in person or by another electronic method. The effective date will be stated at the top of this Policy. You should regularly check this page for any changes to this Policy.

Accessibility

If you require a copy of this Privacy Policy in an alternative format, please contact us.

California “Shine The Light” Disclosure

If you are a California resident, you have the right to request information from us once per calendar year regarding any information we share about you with third parties for those third parties’ direct marketing purposes. To request this information, please Contact Us with “Request for California Privacy Information” in the subject line. We will provide the requested information to you via an email response.

Contact Us

For questions and concerns please contact your Sales & Marketing or Admissions Team Member or send to:

HumanGood

Attn Privacy Officer

1900 Huntington Drive

Duarte, CA. 91010

Email: Bethany.Ghassemi@humangood.org