Admissions Information

If you’re coming to our highly rated Medicare-certified short-term rehabilitation center following an acute hospital stay, Medicare will typically cover your transitional care. During the admissions process, we’ll work with you to answer all of your coverage questions.

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What to Bring to The Terraces at Los Altos

During your short-term post-acute rehabilitation stay at The Terraces at Los Altos, you’ll be up, dressed and active—so pack clothing that is comfortable and easy to get on and off.

Also, feel free to bring a computer for use with our free Wi-Fi, books you’re reading and one or two outfits you might want to wear for socializing or lounging in.

FAQ

What is post-acute care?

Short-term rehabilitation—or post-acute, transitional care—helps patients regain strength and relieve pain while recovering from a health event, such as a hospital stay for an illness, injury or surgery. The goal of short-stay rehabilitation is to help you get back to your home and routine quickly.

How will I get from the hospital to The Terraces at Los Altos?

Transportation will be arranged for you. The Terraces at Los Altos will be informed of your anticipated arrival time, and your family and/or emergency contact will be notified by your hospital case manager/discharge planner.

What will happen once I arrive at The Terraces at Los Altos?

Our therapy services are available seven days a week, and you’ll typically begin rehabilitation from day one with an evaluation. After your evaluation, we’ll create a customized care plan focused on your individual rehabilitation goals.

How long will I be at The Terraces at Los Altos short-term rehabilitation center?

Your length of stay at The Terraces at Los Altos will vary, depending on your own personal rehabilitation goals. You will receive a tentative discharge date when you arrive, and we’ll adjust that date as needed throughout your rehabilitation stay.

What do I do if my doctor can’t come to The Terraces at Los Altos?

In some cases, your physician might not be able to check in on you during your short-term post-acute rehabilitation stay. In these instances, we have expert physicians who will be able to work with you. After your discharge from The Terraces at Los Altos, you will need to follow up with your primary care doctor.

Where will I eat my meals?

We have multiple dining options at The Terraces at Los Altos. You are welcome to eat socially in our dining room, enjoy our bistro, dine with friends and family or have a meal delivered to your room.

What activities can I participate in during my short-term rehabilitation stay?

In addition to your regular therapy program, you are also welcome to enjoy the endless opportunities and activities available to The Terraces at Los Altos community.

What if I need extra help or care when I get home?

Our social worker can answer any questions you have and help you access community resources and services.

The Terraces at Los Altos in Los Altos, California, is owned and managed by HumanGood, a nonprofit public benefit corporation serving older adults since 1949. State of California License #430708050, DHS License #220000418, Certificate of Authority #295. The Terraces at Los Altos 373 Pine Ln., Los Altos, CA 94022. (800) 230-2976.