Executive Team
Jennifer Kappen
Senior Vice President of Affordable Housing
I oversee a growing affordable housing division, including a growing portfolio of more than 100 affordable housing communities in five states.
I love working with our affordable housing team to build new communities and enhance existing ones with the goal of providing safe and affordable housing to seniors where they can live their best lives possible.
Vidhi Anderson
Vice President of Development
I oversee both the development of new senior housing communities, as well as the preservation of our existing portfolio on the east coast. My goal is to create an environment that serves our seniors and allows them to age in place.
I love meeting our residents, whether they are excited to be moving into a new community or are just hanging out in one of our community rooms.
Brian Lloyd
Vice President of Development
I oversee the development of affordable housing projects in Washington for HumanGood and for our development consulting clients.
The best part of my job is the grand opening when I get to see a finished project filled with happy residents in their new homes.
Cindy Proctor
Vice President of Development
I oversee affordable housing development in California, Washington and Oregon as well as our asset management division. I'm consistently amazed by our development team's innovative development, financing solutions, preservation, new construction opportunities and focus on sustainability and social equity. I'm equally inspired by our asset management team, which works collaboratively with operations, finance, development and risk management to ensure the long-term viability of HumanGood's housing portfolio.
I love that my work facilitates the creation of a safe and healthy environment for individuals and families so they can have a place to call home.
Kendra Roberts
Vice President of Operations
I oversee day-to-day operations and compliance at our communities throughout the West Coast.
I enjoy mentoring and coaching our team members to live their best lives. And I have great satisfaction knowing the work we do allows someone to live in a safe, affordable home.
Teresa Ichsan
Vice President of Resident Services
As Vice President of Resident Services, I lead the Resident Services department, managing staff and leadership across our portfolio of over 100 senior communities. My focus is on ensuring the delivery of high-quality supportive services in close collaboration with our operations and property management teams.
I am passionate about fostering a sense of community and connection through programs, services, and events that empower our residents to age-in-place with dignity while having access to the support and community needed to thrive.
Jennifer Martinez
Senior Director of Property Management
I oversee all of HumanGood’s affordable housing communities across the country. I work closely with the regional property supervisors, regional maintenance supervisors, compliance team, and operations leads to ensure all aspects of our 100+ communities are running smoothly.
I'm honored to work with a dedicated team to provide housing to the residents we serve. I'm looking forward to enhancing our supportive footprint through innovation.
Miguel Hernandez
Director of Facilities
I oversee our regional maintenance team and have more than 19 years of experience in affordable housing property management. Not only am I responsible for the maintenance and regulatory compliance of our grounds and facilities, but I also work with development contract managers on new construction and remodeling projects. And I lead various capital improvement projects as well as critical asset planning.
I enjoy creating new beginnings for our residents and seeing the excitement in their eyes when they move into one of our communities. Each day, I strive to make our communities great places to live by keeping them safe and beautiful for our residents.
Patti Kitahara
Director of Training
I am passionate about helping our team feel empowered to do the work they need to do to provide safe and affordable housing to our residents and allowing them to live their best lives possible! My team and I are building a training and software support department that facilitates success and helps fulfill the HumanGood mission.
I am most passionate about fair housing, equity and inclusion. Helping to ensure that everyone has an equal opportunity for the safe and affordable housing that we offer, regardless of any personal characteristic, is my personal and professional goal.
Susan Ruan
Director of Compliance
I lead the team in ensuring compliance in properties with layered financing and multiple programs, including LIHTC, HUD, HOME, CDBG and HTF. I work collaboratively with operations, development and asset management for successful implementation of the LIHTC program in acquisition and rehab projects and new construction lease-ups. Proper compliance enhances team member, resident and partner trust.
I am passionate about working in compliance, knowing that our ultimate goal is to provide safe and secure housing for those we serve.
Resident Services
